The Gloss Report

The American Edit on Style, Culture & Business

Beauty

Why 'Skinimalism' Refuses to Die: Fewer Products, Better Formulas
Beauty

Why 'Skinimalism' Refuses to Die: Fewer Products, Better Formulas

The pared-back routine movement was supposed to be a passing correction to maximalist K-beauty routines. It's now shaping how new products get formulated.

Rushed Birthday Manicure, Skipped Steps, and Too Many Hands on One Set at Polish Me Nail Spa
Beauty

Rushed Birthday Manicure, Skipped Steps, and Too Many Hands on One Set at Polish Me Nail Spa

A reviewer who dropped off a friend for a birthday manicure at Polish Me Nail Spa described a hurried visit, skipped finishing steps, and several technicians working on one set. A look at what the visit can teach nail teams about pacing, consistency, and value.

Ladue Nails and Spa in Missouri and the 'Two Hours for One Week' Crisis: When a Simple Tips-and-Dip Service Takes Two Hours — but the Customer Says the Nails Barely Lasted Seven Days
Beauty

Ladue Nails and Spa in Missouri and the 'Two Hours for One Week' Crisis: When a Simple Tips-and-Dip Service Takes Two Hours — but the Customer Says the Nails Barely Lasted Seven Days

A customer says she spent two hours and $65 on simple tips and dip, needed an early repair, and had nails coming off within about one week after experiencing a similar durability problem before.

Scent Choice Offered Mid-Service Led to an Unexpected Upgrade Charge at Jennie's Nails
Beauty

Scent Choice Offered Mid-Service Led to an Unexpected Upgrade Charge at Jennie's Nails

A client who asked for a basic pedicure was invited to pick a scent mid-service and later found an upgrade on her receipt that had not been discussed. A look at how clear pricing conversations protect trust at the checkout.

A Service Stopped Early After a Mismatch in Expectations at Sandynails & Spa
Beauty

A Service Stopped Early After a Mismatch in Expectations at Sandynails & Spa

A client says her appointment ended before it was finished because the technician did not seem to understand what she wanted, and that her nail was bleeding when she left. A look at confirming the request, handling pushback calmly, and caring for a client after a mishap.

Microbiome Skincare Moves From Niche to Mainstream Shelf Space
Beauty

Microbiome Skincare Moves From Niche to Mainstream Shelf Space

Prebiotic and postbiotic formulas were once a wellness-store curiosity. They're now standard SKUs at major retailers.